Terms of Service

Effective date: June 29, 2026  ·  Last updated: June 29, 2026

These Terms of Service ("Terms") are a binding agreement between you ("you", "your", "User") and SAVATECK, a California corporation (formerly PrimeFix Solution Corp), together with its affiliates ("SAVATECK", "Company", "we", "our", or "us"), governing your access to and use of our website at savateck.com and our products, including Ruedio and Ruedio Task, and all related applications, websites, and services (collectively, the "Services"). By accessing or using the Services, creating an account, or clicking to accept, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Services.

1. The Marketplace — What SAVATECK Is and Is Not

SAVATECK provides an online technology platform and venue that connects "Customers" seeking automotive and related services with independent third-party service providers ("Providers") who offer such services. Customers use Ruedio; Providers use Ruedio Task.

SAVATECK is not an automotive service company, repair shop, garage, mechanic, detailer, roadside-assistance company, contractor, or employer. SAVATECK does not perform, supervise, direct, control, or guarantee any service requested or performed through the Services. All services are performed by independent Providers who are solely responsible for their work.

The agreement to perform and pay for services is solely between the Customer and the Provider. SAVATECK is not a party to that agreement and acts only as a venue and a limited payment-collection agent for the Provider (see Section 6). Providers are independent contractors, and nothing in these Terms creates an employment, agency, partnership, joint-venture, or franchise relationship between SAVATECK and any Provider or Customer. Providers have no authority to bind or make commitments on behalf of SAVATECK.

Any verification, badge, rating, document review, or background screening that SAVATECK may perform is limited, provided for convenience, and is not a guarantee, endorsement, certification, or warranty of any Provider's identity, skill, qualifications, licensing, insurance, honesty, fitness, or the quality or safety of their services.

2. Eligibility & Accounts

• You must be at least 18 years old and able to form a binding contract to use the Services.
• You agree to provide accurate, current, and complete information and to keep it updated.
• You are responsible for safeguarding your account credentials and for all activity under your account. Notify us promptly of any unauthorized use.
• You may use the Services only for lawful purposes and in compliance with these Terms and all applicable laws.

3. Assumption of Risk

You understand and agree that using a marketplace to request or provide in-person services involves inherent risks, including risks of personal injury, death, property damage, theft, loss, defective or incomplete work, and interactions with strangers. You voluntarily assume all such risks. SAVATECK is not responsible for and does not insure against any harm arising from the acts or omissions of Customers, Providers, or other third parties.

4. User Conduct & Prohibited Uses

You agree not to, and not to permit others to:

• Violate any law, regulation, or third-party right, or use the Services for fraudulent, harmful, or illegal purposes.
• Circumvent the Services to arrange or pay for services off-platform in order to avoid fees, or solicit users for that purpose.
• Misrepresent your identity, qualifications, licensing, or insurance; post false, misleading, defamatory, or infringing content; or manipulate ratings or reviews.
• Harass, threaten, discriminate against, or harm other users or our staff.
• Interfere with, disrupt, probe, or attempt to gain unauthorized access to the Services, accounts, or systems; introduce malware; or scrape or harvest data.
• Reverse engineer, decompile, copy, modify, or create derivative works from the Services except as permitted by law.

5. Provider Terms (Ruedio Task)

If you use the Services as a Provider, you additionally represent, warrant, and agree that:

• You are an independent contractor operating your own business, and not an employee, agent, or partner of SAVATECK. You control the manner and means of performing services and supply your own tools, equipment, and labor.
• You hold and will maintain all licenses, permits, registrations, certifications, and insurance required by law to perform your services, and you will comply with all applicable laws, including consumer-protection, automotive, safety, labor, and tax laws.
• You are solely responsible for your own taxes, including income and self-employment taxes; SAVATECK does not withhold taxes on your behalf and may issue tax forms (such as IRS Form 1099) as required by law.
• You are not entitled to any employee benefits, workers' compensation, unemployment, or similar protections from SAVATECK.
• You are solely responsible for the quality, safety, legality, and outcome of the services you perform and for any damage, injury, or loss you cause.
• You authorize SAVATECK and its payment processor to collect payment from Customers on your behalf and to remit your share, net of applicable platform fees, to your connected payout account.

6. Payments, Fees & Refunds

• Payment processing. Payments are processed by third-party processors (including Stripe). By making or receiving payments, you agree to the processor's terms. SAVATECK acts as the Provider's limited collection agent; payment by a Customer to SAVATECK (via the processor) satisfies the Customer's payment obligation to the Provider.
• Authorization & capture. When you book, your payment method may be authorized (placed on hold) and charged upon completion of the service. If no Provider accepts your request, the hold is released.
• Platform fee. SAVATECK charges a service/platform fee on transactions (currently 15% of the service price, subject to change with notice). Provider payouts are the service price net of this fee and any processor fees.
• Payouts. Provider payouts are made through the processor's connected-account system on the processor's payout schedule. Provider is responsible for maintaining accurate payout and tax information.
• Refunds & disputes. Refunds, if any, are at SAVATECK's discretion or as required by law, and disputes about the quality or completion of services are between the Customer and Provider. SAVATECK may, but is not obligated to, assist in resolving disputes. Chargebacks and reversals may result in account action.
• Taxes. Prices may not include applicable taxes. Each party is responsible for its own taxes.

7. User Content, Ratings & License

You may submit content such as profile information, photos, reviews, ratings, and messages ("User Content"). You retain ownership of your User Content but grant SAVATECK a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to host, store, use, reproduce, modify, display, and distribute your User Content to operate, improve, and promote the Services. You represent that you own or have the rights to your User Content and that it does not violate any law or third-party right. We may remove or moderate content at our discretion but are not obligated to.

8. Intellectual Property

The Services, including all software, source code, designs, text, graphics, logos, and the names "SAVATECK", "Ruedio", and "Ruedio Task", and all related marks, are owned by SAVATECK or its licensors and are protected by intellectual-property laws. We grant you a limited, revocable, non-exclusive, non-transferable license to use the Services for their intended purpose, subject to these Terms. No other rights are granted. You may not use our marks without our prior written permission. All goodwill from use of our marks inures to SAVATECK.

9. Third-Party Services

The Services integrate third-party services (including Stripe, Twilio, Google, and Apple). Your use of those services is subject to their terms, and SAVATECK is not responsible for their acts, omissions, content, or availability.

10. Disclaimer of Warranties

The Services are provided "as is" and "as available," with all faults and without warranty of any kind. To the fullest extent permitted by law, SAVATECK disclaims all warranties, express, implied, statutory, or otherwise, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement, and any warranties arising from course of dealing or usage of trade.

SAVATECK does not warrant that the Services will be uninterrupted, secure, timely, accurate, or error-free, or that any Provider or Customer, or any service requested or performed, will meet your expectations or be safe, lawful, qualified, insured, licensed, satisfactory, or of any particular quality. You deal with other users at your own risk.

11. Limitation of Liability

To the fullest extent permitted by applicable law, in no event will SAVATECK or its officers, directors, employees, agents, affiliates, or licensors be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or other intangible losses, arising out of or relating to the Services or these Terms, whether based in contract, tort (including negligence), strict liability, or any other theory, even if advised of the possibility of such damages.

To the fullest extent permitted by law, SAVATECK is not liable for the conduct, acts, or omissions of any Customer, Provider, or other third party, or for any injury, death, property damage, theft, loss, or defective or incomplete service arising from any booking or interaction facilitated through the Services.

To the fullest extent permitted by law, SAVATECK's total aggregate liability for all claims arising out of or relating to the Services or these Terms will not exceed the greater of (a) the total platform fees actually received by SAVATECK from you in the six (6) months immediately preceding the event giving rise to the claim, or (b) one hundred U.S. dollars (US $100).

Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities, so some of the above may not apply to you. Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including, where applicable, liability for a party's own fraud, willful injury, or violation of law under California Civil Code §1668. In such cases our liability is limited to the maximum extent permitted by law. The limitations in this Section are fundamental elements of the basis of the bargain between you and SAVATECK.

12. Indemnification

You agree to defend, indemnify, and hold harmless SAVATECK and its officers, directors, employees, agents, affiliates, and licensors from and against any and all claims, demands, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Services; (b) your User Content; (c) your violation of these Terms or any law or third-party right; (d) the services you request, perform, or receive; and (e) any dispute or interaction between you and any other user or third party. SAVATECK may assume the exclusive defense and control of any matter subject to indemnification, and you agree to cooperate.

13. Release

Because SAVATECK is not a party to dealings between Customers and Providers, to the fullest extent permitted by law you release SAVATECK and its affiliates from any and all claims, demands, and damages of every kind arising out of or connected with any such dealings or any service requested, performed, or received. If you are a California resident, you waive California Civil Code §1542, which states: "A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party."

14. Suspension & Termination

We may suspend, restrict, or terminate your access to the Services at any time, with or without notice, for any reason, including suspected violation of these Terms, fraud, risk to users, or as required by law. You may stop using the Services and request account deletion at any time. Provisions that by their nature should survive termination (including Sections 1, 3, and 6–18) will survive.

15. Governing Law & Venue

These Terms and any dispute arising out of or relating to them or the Services are governed by the laws of the State of California and applicable U.S. federal law, without regard to conflict-of-laws rules. Subject to the arbitration provision below, the exclusive venue for any permitted court action is the state and federal courts located in Los Angeles County, California, and you consent to personal jurisdiction there.

16. Dispute Resolution — Binding Arbitration & Class-Action Waiver

Please read this section carefully. It affects your legal rights, including your right to file a lawsuit in court and to have a jury trial.

Informal resolution. Before initiating arbitration, you agree to first contact us at support@savateck.com and attempt to resolve the dispute informally for at least 30 days.

Binding arbitration. Except as set out below, any dispute, claim, or controversy arising out of or relating to the Services or these Terms will be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, rather than in court. The Federal Arbitration Act governs the interpretation and enforcement of this provision. The arbitration will be held in Los Angeles County, California, or, at your election, by telephone, video, or written submissions. The arbitrator's decision is final and binding and may be entered as a judgment in any court of competent jurisdiction.

Class-action waiver. You and SAVATECK agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate more than one person's claims and may not preside over any form of representative or class proceeding. You and SAVATECK waive any right to a jury trial.

Exceptions. Either party may (a) bring an individual claim in small-claims court if it qualifies, and (b) seek injunctive or equitable relief in court to protect intellectual-property or unauthorized-access rights.

30-day opt-out. You may opt out of this arbitration agreement by sending written notice to support@savateck.com within 30 days of first accepting these Terms, stating your name, account email, and intent to opt out. If you opt out, the governing-law and venue provisions in Section 15 apply. If any portion of the class-action waiver is found unenforceable as to a particular claim, that claim will be severed and brought in court, while the remainder proceeds in arbitration.

17. Copyright (DMCA)

If you believe content on the Services infringes your copyright, send a notice with the information required by the Digital Millennium Copyright Act (17 U.S.C. §512) to support@savateck.com. We may remove allegedly infringing content and terminate repeat infringers.

18. General

• Changes. We may modify these Terms at any time by posting the updated version with a new "Last updated" date and, for material changes, by additional notice. Continued use after changes become effective constitutes acceptance.
• Entire agreement. These Terms and the Privacy Policy are the entire agreement between you and SAVATECK regarding the Services and supersede prior agreements.
• Severability. If any provision is held unenforceable, the remaining provisions remain in full force, and the unenforceable provision will be modified to the minimum extent necessary.
• No waiver. Our failure to enforce any right or provision is not a waiver.
• Assignment. You may not assign these Terms without our consent; we may assign them freely, including in connection with a merger, acquisition, or sale of assets.
• Force majeure. We are not liable for delays or failures caused by events beyond our reasonable control.
• Electronic communications & consent. You consent to receive communications from us electronically, and you agree that electronic agreements, notices, and records satisfy any legal requirement that such communications be in writing.
• Notices. Legal notices to SAVATECK must be sent to the address below; notices to you may be sent to the email or address associated with your account.

19. Contact